General Insurance Complaints Form

We take all complaints received seriously. Customer feedback helps us understand where things have gone wrong, and gives us the opportunity to put them right. It also helps us to understand where we need to improve our products and services. If you have experienced a problem with any part of our service we will aim to resolve this as quickly and fairly as possible.

Tell Us About Your Problem

Please complete the form below with as much detail as possible.

First Name

Last Name

Address

Phone

Email

If you are an existing customer please enter your Policy Number or Claims Reference

Please enter your Policy Number:

OR… Please enter your Claims Reference:

Let us know your concern

If you have supporting documents or pictures you can attach them here.

Supporting File 1

Supporting File 2

Supporting File 3

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Help us fight spam

We will email a copy of your complaint for your records, if you supply an email address.