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COVID-19 UPDATE

At Caribbean Alliance Insurance, the health and well-being of our customers, business partners, and communities is our top priority. We are pleased to inform our customers that many of our offices have resumed normal office hours. However, we encourage you, our valued customers, to continue to implement social distancing. We strongly encourage you to call or email us with any queries. For current information on your specific territory please visit its respective page from the Branches/Agents Page.

Cookie Settings

Caribbean Alliance Insurance Co. Ltd., respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies (“cookies”) on www.CaribbeanAlliance.com. We may update our Cookie Policy from time to time to reflect any changes in technology or legislation which may affect the way in which cookies are used by us and how you, as a user, can manage them. By continuing to use our website you accept our use of cookies and can opt out at any time in the ways outlined below.

WHAT ARE “COOKIES”?

Cookies are small text files that are used to store or retrieve information to perform certain functions and remember visits to a website. There are 2 distinct types of cookies – session cookies and persistent cookies. A session cookie is only accessible while your browser is open, and is deleted as soon as you navigate away from our website. A persistent cookie can remain on your computer for a pre-defined period of time, or until they are forcibly deleted. Other technologies including pixels, tags, web beacons or local storage also store and retrieve data on a device and are similar to cookies. A further explanation about cookies is available on: www.allaboutcookies.org

HOW DO I MANAGE OR REFUSE COOKIES?

If you do not want to accept a cookie you can use your in-built browser or device settings to deny or accept individual or all cookies. The procedure varies depending on browser or device so please visit your browser or device's settings or help section for more details. Additional information on managing third party cookie opt outs is included below in our 'Third Party Cookies' section. Please be aware that some functionality on our website requires the use of cookies, and as such, disabling these may prevent you from taking full advantage of our Site. 

HOW WE USE COOKIES

We use information gathered from cookies to help improve your experience on our website, for security and to personalise content and advertising. Our Site also uses cookies as a security measure to protect against fraud and abuse and to help to identify irregularities in behaviour.

Our website uses:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These are used to recognise you when you return to our website. These cookies also record your visit to our website, the pages you have visited and the links you have followed. Note that the information these cookies collect is not used to send you targeted advertising.

THIRD PARTY AND SOCIAL MEDIA COOKIES

We use cookies served by third parties in order to improve our website; personalise your experience; and understand how our website is being used.

We use a third-party analytics tool called Google Analytics to collect and report on the data from these cookies. Google Analytics allows us to see how our visitors are interacting with our website. We are able to assess the number of visitors coming to our website, how they arrived at our website, what pages they navigated to and how long they spent on the various pages. Please visit the Google Privacy Policy for more information: https://policies.google.com/privacy

To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Facebook. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. We have no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

We also offer a “share page” widget on some of our web pages, where content can be shared easily on the following sites: Facebook and Instgram. These sites may set a cookie when you are logged into their service. We have no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

THE COOKIES WE USE

Listed below is more information about the cookies we use, what they do and how long they remain on your device. Please note we are not responsible for the content hosted on third party sites:

_ga
Expiration: 2yrs
Purpose: Overall visitor tracking for Analytics purposes

_gid
Expiration: 24hrs
Purpose: Tracks user behaviour for Analytics purposes

_gat
Expiration: 10mins
Purpose: Used for throttling requests to Analytics tracking network

__RequestVerificationToken
Expiration: 1yr
Purpose: Essential framework cookie for security to prevent cross-site attacks 

ASP.NET_SessionId
Expiration: 1yr
Purpose: Essential framework cookie to maintain session consistency

emergency
Expiration: 1yr
Purpose: Only set when user dismisses emergency Covid alert to remember their choice

ADDITIONAL COOKIES

Where required, we will provide further information about the use of any additional cookies on a particular website, application or service when you visit that website, application or service.

Set your personalised cookie preferences

We use these cookies to help us understand how users interact with our website, to improve its design and functionality and to gather visitor statistics for marketing purposes. Check whether to turn these cookies on or off, below.

Note: these settings will only apply to the browser and device you are currently using.

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